General Info
45 articles
- Accessing your SMNP AccountLog in, logging in, login trouble, accessing your account
- Canceling a SubscriptionHow do I cancel my online subscription?
- Course Accommodations & AccessibilityAccommodated timing, IEP, course accommodations, students with disabilities, accessibility
- Account Expiration DateWhen does my access expire? What is my subscription renewal date?
- Updating or Changing Payment InformationHow to change method of payment for a subscription
- Shipping & Books InformationWhat is the cost of shipping? What about replacement books? When will I receive my study guide?
- Study Plan Calendar IntegrationHow do I add my Study Plan to Google Calendar, Apple Calendar, or Outlook?
- Technical and Video Playback Issue TroubleshootingTroubleshooting steps if your course or videos are buffering, not loading, or loading slowly, poor video quality
- Contact OptionsHow can I contact Blueprint or SMNP Reviews for help?
- Using Blue, your AI Tutor for SMNP
- SMNP Reviews Study Guide Books: Shipping Process and AvailabilityWhat is the process of shipping? What courses offer study guides?
- How to Access eBooks for FNP/AGNP CoursesCanva digital study guide eBooks for SMNP Courses, purchasing printed books
- Leaving us a reviewWriting a review for Blueprint, Writing a review for your tutor or instructor
- Extensions & UpgradesExtending and upgrading your course
- Clear Cache/CookiesNeeding to clear cache and cookies in Chrome or Safari to solve a tech issue?
- Logging In and Accessing Your Learning PortalLog in, Logging in, Login process, Account access
- Refund Policy & GuaranteeWhat is the refund policy? What is the score increase guarantee?
- Financing and payment plansAre there payment plans available for Blueprint products?
- Resetting Your Password
- Game Plan for an Unsuccessful Attempt on ANCC/AANPWhat is the first step after failing my board exam? Where can I get CE hours? Is there a passing guarantee?
- SMNP YouTube VideosAre the YouTube videos for certain topics?
- SMNP ResourcesHow can I access my NP PDF tip sheets, dump sheets and fill-in-the-blank notes?
- How do I join SMNP webinar?How do I join the free SMNP marketing webinar? Is there a join link?
- CE Hours for SMNP Live Study Group and Self-Paced CoursesHow do I get contact hours?
- Goal Scores on SMNP QbankWhat scores should I be receiving on the SMNP qbank questions? What scores do I need to test?
- NP Facebook Group LinksHow do I joint the Facebook group? Is there a new NP Facebook group?
- Claiming CE CreditsHow can I get my CME certificate? Where can I claim CE certificates? How can I claim contact hours?
- Managing Your SMNP subscriptionHow can I cancel my SMNP subscription?
- Check Updates on Tech TicketsHow can I check updates on a tech ticket that was created for me?
- SMNP 2025 Course Update
- SMNP CE Hours Made Simple: FAQsFind clear answers to the most common questions about SMNP Continuing Education (CE) hours!
- How can I manage, extend, or upgrade my subscription?
- What are the best strategies and resources for preparing for the AANP and ANCC exams?
- What is included in the Complete Self-Prep Package?
- How can I cancel my subscription and manage related settings?
- How do I manage login methods for accounts linked to Google?
- SMNP FNP/AGPCNP Free Trial
- How can I manage and customize my study plan effectively, including rebalancing and manual adjustments?
- How do course extensions work, and what should I expect during the process?
- How to Submit a Privacy Request
- Watching Recordings of Past Live SessionsFind, watch, and navigate recordings of past live sessions with chapter-by-chapter progress tracking
- Why am I unable to access the learning portal, and how can I resolve this?
- Returning Books for a RefundI'm getting a refund, where should I return my books?
- Financial Aid, Discounts, PromotionsPromotions and discounts for military, first responders, student groups, Financial Aid, Fee Waiver, and event attendees
- How can I maintain eligibility for the Score Increase Guarantee and manage my Blueprint course access?