All of our refund policies can be found at blueprintprep.com/refund-policy or https://www.npreviews.com/refund-policy. The refund eligibility is based on specific criteria, such as the type of purchase and whether it aligns with group enrollment policies. For more information, refer to the eligibility guidelines provided below.
Many products are also covered under our score increase guarantee, at blueprintprep.com/guarantee.
Refund Policies and Processes for Blueprint Success Team
Understanding the refund policies and processes can help you navigate situations where you may need to request a refund. Below, we outline the key aspects of refund eligibility, processing times, and other related topics.
Related Topics
Please reach out to guarantee@blueprintprep.com for score guarantee refunds or refund@blueprintprep.com for general refund queries. Refund requests are processed only if they meet the specified deadlines and eligibility criteria. Customers are encouraged to review these terms at the time of purchase to ensure clarity. If eligible for a refund, the refund will be processed and returned to your original payment method. Refunds are processed within 7–10 business days after submission, and you can expect the refund to appear in your account within 5–15 business days after processing. You will also receive an email confirmation once your refund has been processed by the finance or billing department. This confirmation email serves as a receipt for your refund and confirms the transaction.
Step-by-Step Refund Request Process
Review Eligibility Requirements: Check the specific refund policy for your product or guarantee.
Prepare Required Documentation: Gather necessary documents, such as score reports or proof of completion.
Submit Your Request:
Email your documents to the designated email address (e.g., guarantee@blueprintprep.com or refund@blueprintprep.com).
For ANCC board prep refunds, complete the questionnaire provided by the student success team.
Await Review: The Blueprint team will review your submission and inform you of the next steps, typically within 3 business days.
Frequently Asked Questions
Can I purchase a new subscription or course while waiting for my refund?
Yes, you can purchase a new subscription or course while waiting for your refund. Refunds are processed separately and do not affect your ability to make new purchases.
What should I do if I don’t receive a confirmation email?
If you do not receive a confirmation email within the expected timeframe, check your spam or junk folder. If the email is not there, contact customer support for assistance.