Account Access & Troubleshooting
Information on account access
9 articles
- Accessing your SMNP AccountLog in, logging in, login trouble, accessing your account
- Managing login methods for accounts linked to Google
- Course Access Troubleshooting
- Resetting Your Password
- Account Expiration DateWhen does my access expire?
- Extensions & UpgradesExtending and upgrading your course
- Technical and Video Playback Issue TroubleshootingTroubleshooting steps if your course or videos are buffering, not loading, or loading slowly, poor video quality
- Check Updates on Tech TicketsHow can I check updates on a tech ticket that was created for me?
- Clear Cache/CookiesNeeding to clear cache and cookies in Chrome or Safari to solve a tech issue?
